So while it is awful that your boyfriend got a rash from the experience I assure you that our maintenance staff keeps a log of these chemicals and temperatures every day to keep them up to code and our patrons safe. With so many people frequenting these facilities we must keep temperature and chemical numbers at appropriate Colorado State regulated levels to ward off dangerous germs. Having frequented Vegas casinos over the years and been forced to sit nearly 30 rows back just to find an open lounge chair, I can empathize with the experience you shared about our crowded pool and can unfortunately only offer you an apology, it can be frustrating. Did you see that huge mural on the wall? It was taken from a historical photograph and completed specifically for the Sky Ute Casino’s pool area. The pool area is an added bonus for our guests. It may not be a perfect system, but we have made every effort to contain the smoke. We do indeed allow smoking on the gaming floor, however when we built the new Sky Ute Casino Resort, we installed a state of the art raised floor smoke mitigation system to avert the smell of smoke that many such as yourself find intrusive to their gambling experience. We are constantly making upgrades and switching out many of the slot machines with what is trending in areas such Vegas and local casino such as Black Hawk and this January are giving out $112,000 in giveaways alone - that doesn't even include what people can take away from the tables or slots. I can assure you that this is very unusual. Part of the beauty of the location is the local history of the surrounding area and its proximity to nearly every activity under the sun! Not to mention that the drive is gorgeous, no matter the weather! I am shocked to hear of the obscenities yelled from an overhead balcony as the interior balcony doors do not open for guests, and this is typically a very welcoming tri-ethnic community. The Sky Ute Casino is indeed located about 15 minutes off of highway 160 and about 30 minutes from downtown Durango on the Southern Ute Tribe Indian Reservation. As I was checking in, one guy called me a 'white b*****' from his balcony! I'll stick to Blackhawk or Central City for Colroado gambling next time!! The staff was friendly & helpful, locals not so much. The breakfast was the only good part of my stay, but you had to pay a little extra to get the upgraded menu. The rooms were pretty basic & I slept well enough-so no complaint there. The pool area was overcrowded with families & my boyfriend developed an itchy red rash shortly after using the hottub. They allow smoking which was a huge turn off for me & my boyfriend, & the nonsmoking gambling area was a joke! They have free beverages if you dont mind lukewarm prefilled cups that they pass around on a cart. The slot machines are older versions so there wasnt much to choose from & the payouts were minimal. This casino is located a ways off the rd & honestly not worth the effort to get there. I had visited Casinos before in Minnesota, Iowa, & Colorado so I was hoping for the best & was disappointed to say the least. I planned a trip to this casino along w a visit to Durango to see some friends over my birthday weekend.
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